Terms & Conditions

1. About MidasCore

MidasCore is the trading name of Steven Tandy, a sole trader based at 17 Raymond Road, Manchester, M23 0FD. You can contact us at admin@midascore.co.uk or on 0161 821 1991.

2. Quotes and orders

A quotation describes the work, price and any assumptions applying to it. Unless the quote says otherwise, it is an invitation to place an order and may be withdrawn or revised before acceptance. An order becomes binding when we confirm it in writing, accept payment or begin the work.

You are responsible for checking that the specification, sizes, quantities, delivery details and intended use are correct before approving an order.

3. Prices and payment

Prices, deposits, payment stages and any applicable taxes will be shown in the quotation or invoice. Payment is due by the stated date. We may pause work, production, delivery, account access or ongoing services while an invoice is overdue. Reasonable third-party costs caused by a customer-requested change may be added with notice.

4. Artwork, proofs and approvals

We may provide artwork, copy, layouts, digital previews or physical samples for approval. You must check spelling, contact details, colours, dimensions, positioning, quantities, links, QR codes and other content carefully. Approval authorises production. Changes after approval may affect cost and timescale.

Screen previews are not exact colour proofs. Colours, finishes, materials, print position and dimensions can vary within normal manufacturing tolerances.

5. Customer-supplied content

You confirm that you have permission to use all names, logos, images, wording, data and other material you supply. You grant MidasCore permission to use that material only as needed to provide the agreed work. You are responsible for claims arising from material you supplied without the necessary rights or approvals.

6. Timescales, delivery and installation

We will use reasonable care to meet agreed timescales, but dates are estimates unless expressly confirmed as fixed. Production and delivery can depend on approvals, payment, stock, couriers, venues, platforms and other third parties.

You must provide safe, accurate access and site information for installations. Risk in physical products passes on delivery or collection. Please report visible damage, shortages or errors promptly and keep the packaging and products available for inspection.

7. Cancellations and personalised products

Tell us immediately if you want to change or cancel an order. You must pay for work completed, committed materials and non-cancellable third-party costs up to that point. Many MidasCore products are made to order or personalised and may not carry a change-of-mind cancellation right once production has begun.

Nothing in these terms removes any statutory rights you have as a consumer, including rights relating to faulty, misdescribed or improperly supplied goods and services.

8. Digital products and third-party platforms

NFC, QR, wallet passes, websites, messaging, reviews, advertising and social media services may rely on third-party devices, networks and platforms. Their availability, policies and compatibility can change. We are not responsible for an outage or change outside our reasonable control, but we will provide the support included in the agreed service.

You must use digital services lawfully and must not send unlawful messages, upload harmful content, misuse personal information or infringe third-party rights.

9. Intellectual property

Unless agreed otherwise, MidasCore retains ownership of working files, concepts, templates, production methods and pre-existing materials. Once all sums are paid, you receive the rights expressly described in the quotation for approved final deliverables. Third-party fonts, photographs, software, templates or platform assets remain subject to their own licence terms.

10. Quality concerns and remedies

If you believe work is defective or does not match the agreed specification, contact us promptly with details and photographs where relevant. We will investigate fairly and, where responsible, may repair, replace, reperform or refund the affected part as appropriate.

11. Liability

Neither party is liable for losses that were not reasonably foreseeable when the order was agreed. For business customers, MidasCore is not liable for indirect loss, lost profit, lost opportunity or loss caused by customer-supplied errors, unauthorised changes or third-party systems outside our control.

Nothing excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or statutory consumer rights.

12. Events outside our control

We are not responsible for delay or failure caused by events beyond our reasonable control, including supplier failure, shortage, transport disruption, severe weather, power or network failure, industrial action or platform outage. We will take reasonable steps to reduce the effect and keep you informed.

13. Privacy

Personal information is handled in accordance with our Privacy Policy. Customers are responsible for ensuring any customer data supplied for a campaign, pass or communication has been collected and shared lawfully.

14. General

If part of these terms is found unenforceable, the remaining terms continue. A delay in enforcing a right does not waive it. No other person has a right to enforce these terms unless expressly agreed.

15. Governing law

These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory consumer rights that apply where you live.

16. Contact and complaints

Please send questions or complaints to admin@midascore.co.uk. We will aim to acknowledge and resolve concerns promptly.

Last updated: 31 August 2026.