Privacy Policy

1. Who is responsible for your information?

The data controller is Steven Tandy, trading as MidasCore, a sole trader based at 17 Raymond Road, Manchester, M23 0FD.

Email: admin@midascore.co.uk
Telephone: 0161 821 1991

2. Information we collect

Depending on how you interact with MidasCore, we may collect:

• your name, business name, email address, telephone number and enquiry details;
• information needed to quote for, supply and support our products and services;
• communications you send to us by form, email, telephone or WhatsApp;
• payment, transaction and accounting records where you become a customer;
• technical information about use of this website, such as pages viewed, device type, browser and approximate location, where you consent to analytics.

3. How and why we use it

We use personal information to respond to enquiries, prepare quotations, provide and support services, administer orders and payments, maintain business records, protect the website, improve our services and comply with legal obligations.

Our lawful bases may include taking steps at your request before entering a contract, performing a contract, complying with a legal obligation, our legitimate interests in operating and protecting the business, and consent for optional analytics cookies or direct marketing where consent is required.

4. Enquiry forms and communications

Information submitted through our website form is used to respond to your enquiry and recommend suitable MidasCore services. We do not sell your information. If you contact us through WhatsApp or another third-party service, that provider will also process information under its own privacy terms.

5. Cookies and Google Analytics

We use necessary technologies to operate and protect the website. With your permission, we also use Google Analytics 4 to understand visits, page views, scrolling and outbound link activity. Analytics is optional and your choice can be accepted or declined through our cookie controls.

Google may process technical information on our behalf. GA4 does not log or store individual IP addresses. Information may be processed outside the United Kingdom subject to appropriate safeguards. See Google's privacy policy.

6. Who we share information with

We may share information only where necessary with trusted providers that help us host the website, process forms, provide communications, analytics, payment, accounting, production or delivery services. We may also disclose information where required by law or to establish, exercise or defend legal rights.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose collected. Enquiry information is normally reviewed and deleted when no longer needed. Customer, transaction and tax records may be retained for the periods required by law, generally up to six years. Analytics retention follows the settings applied in Google Analytics.

8. Security

We use reasonable organisational and technical measures to protect personal information. No online system is completely secure, but access is limited to people and providers who need it for legitimate business purposes.

9. Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict personal information, object to processing, request portability, and withdraw consent at any time. Withdrawing consent does not affect processing that was lawful before withdrawal.

To exercise a right, email admin@midascore.co.uk. We may need to verify your identity before responding.

10. Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.

11. Updates

We may update this policy when our services, providers or legal obligations change. The latest version will be published on this page.

Last updated: 31 August 2026.